THESE TERMS ARE BINDING AGREEMENT

BETWEEN GETCALLERS AND ITS WEB SITE USERS, INCLUDING BUT NOT LIMITED TO ITS CUSTOMERS AND FREELANCE CALLERS. BY ACCESSING OR USING ANY PART OF THE WEBSITE OF GETCALLERS.COM GetCallers SERVICES, OR BY ACTING AS A FREELANCE CALLER, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO BE SO BOUND, DO NOT ACCESS OR USE THE WEB SITE, THE SERVICES, OR PERFORM ANY FREELANCE CALLING SERVICES. THESE TERMS CONTAINS A WAIVER OF JURY TRIAL RIGHTS AND CLASS-WIDE PROCEEDINGS, WHICH MAY BE ENFORCED BY AND AGAINST THE PARTIES.

ABOUT THE GETCALLERS.COM SERVICE

The GetCallers Platform helps Client Users find Freelance Users to serve as calling agents for telemarketing, cold calling, lead generation, appointment setting, customer service tasks, data entry chat support, email support, administrative tasks, and phone outreach campaigns. The GetCallers service (“Services”) provides access to GetCallers’s virtual community of Freelancer Users, easy collaboration through GetCallers’s management tools, and simple, secure payment and invoicing tools (“Platform”). GetCallers does not initiate calls or offer call services directly but brings together a freelancers team, independent contractors, to serve Client Users’ needs.

FREELANCER

Freelancer Users are independent professionals who offer to perform calling and outreach services for Customers directly and not for or to GetCallers. They are not employees or agents of GetCallers, which is merely a software solution or platform where Freelancers and clients meet. GetCallers platform is mainly used by Freelancers who offer their services for prospective clients.

Freelancer-Client Relationship through Service Use

An independent contractor relationship may be formed through the use of the Service between Clients and Freelancers only. Customers may post Call Campaigns through the service. Freelancers may join or accept assignments for the Call Campaigns at their discretion.

Payment

Freelancer Users who accept and perform Call Campaigns through the service shall receive payment or compensation through GetCallers. GetCallers will terminate a Freelancer’s access to and use the Website if such Freelancer User is found to be accepting payment outside the Service for Clients found through the service. The freelancer shall comply with all procedures for using the GetCallers platform.

CLIENTS

GetCallers reserves the right to terminate access to the GetCallers platform and terminate services for any reason allowed under the Agreement or if the client is determined by GetCallers in its sole discretion to have violated any law or any provision herein.

FEES

The payment mode concerning the service agreement between the client and GetCallers shall be Stripe Payments via credit card or bank ACH. The client is not required to pay any security deposit. The client agrees and understands that he/she will be charged with a MANDATORY 3% PROCESSING FEE upon commencement of the service agreement to cover the merchant processing expenses.

RULES ON REFUND

The client agrees and commits that despite the service agreement’s prior notice of cancellation, the client is not entitled to any payment refund. GetCallers has no liability to return nor refund payment. The client waives any forms of harm or obligation of GetCallers to return or refund such amount.

CONFIDENTIALITY and NON-COMPETE

GetCallers and the Client, as a result of this, acknowledge that because of the relationship under this Agreement, parties have access to information and material information including but not limited to those relating to the business plans, customers, product/pricing, technology, IT systems, quality management system, that are confidential and of substantial value to each party which value would be impaired if such information were disclosed to third parties.